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How To Sell More By Leading Customers And Never Asking Them To
Buy
Poor closers worry rejection. They often don’t close
because
of it. A recent study showed that 80% of sales situations
end
with no close at all!. The reason is simple. After you ask if
the
customer wants to buy and they say, “No”, it feels very
uncomfortable to try again. It’s pushy because they already
said “No”.
The solutions to this problem is never to ask them to buy.
This
technique takes the fear and rejection out of sales. Of
course,
no closing technique works without the proper foundations
being laid. These include a great custom presentation with
trial closes and a reason to buy now. Assuming you have
done
a good job with these, try this close and I think you will
be
surprised how well it works.
When you are done your presentation, instead of asking
something like, “So, do you want to get it?”, try a
statement
instead of a question. You might say, I’ll get the
paperwork
started”, put your head down and start writing. Notice that
this
is a statement and not a question. You are not asking their
permission. You already have that from all the trial closes
they
said “yes” to during your presentation.
You can write a lot without further questions, fill in the
date,
your name, their name (if you know it) what they wanted to
purchase and more. The longer they let you write before
stopping you, the more committed they are to buying. Only a
few will let you write the order without stopping you or
questioning you but these sales only come to those who
start
writing.
Notice that I am suggesting you do this without showing them
pictures of your product, telling them your history, loading
them with technical data or all the other things we often do at
the closing stage. The reason is that these things take you
away from the momentum of the close. Your customer has a
boiling point and they should be at it when you lose. Don’t let
them cool off while you show them things and tell them things
they don’t need to know. If they want to know, they will ask
and then, by all means answer and close again.
If they stop you with a question like , “Hey, you didn’t even
tell me the price”. Simply answer the question in an optimistic
way and close again. “The price? I have great news, everything
we discussed today is only $2,450.00. I’ll get the paperwork
started”
Because you don’t ask a question and get a “No”, you can do
this many times without selling after they say “no”. The
average person says “yes” after being asked to buy 5 times. You
can increase your sales dramatically be using this technique to
ask for the close more often.
Keep track of how often you actually ask for the close and you
will be surprised. The more you can ask, them more you will
sell.
So, give it a try stop asking and start leading. Do you get
more kisses if you say, “Would it be alright if I have a kiss”?
or by leaning forward and kissing. This same principle holds
true in sales.
For more information, visit our web site at
www.salesandmanagementsolutions.com or check out our DVD How To
Sell Anything To Anybody. You can also email Carl Davidson at
info@salesandmanagementsolutions.com
Carl Davidson has written thousands of sales training
articles and produced thousands of sales training videos. More
than 4,000 companies in seven contries use his sales training
and you can too with very low cost DVds and on line sales
training.
by Carl Davidson - 05/20/09
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716-580-3384 http://www.salesandmanagementsolutions.com This
sales training article discusses how to sell more and close
more sales by making statements instead of asking questions
when closing the sale.
Source: http://www.salesandmanagementsolutions.com
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